Tag Archives: Usability

Amazon mobile: the interface dictates the behaviour

Amazon’s legendary user experience costing them profit? Now there’s an irony… Continue reading

Posted in Behavioural Economics, Customer Experience, Decision Science, Marketing | Tagged , , , , , | 2 Comments

Jonathan Ive and Don Norman on beauty

Jonathan Ive, creates beauty. Don Norman helps us decode it.
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Posted in Consumer Psychology, Market research, Marketing, Technology | Tagged , , , , , | 2 Comments

Usability in practice: Guest lecture at the School of Computing and Engineering, University of Huddersfield

Mark Kelly and I gave a guest lecture to students studying Interaction Design earlier this month: how we build websites and the role user feedback plays in the process.

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Posted in Marketing Research | Tagged , , , , , | 1 Comment