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Category Archives: Strategy
Three ways to think about value: scarcity, context and signalling
Scarcity, context & signalling. I’d argue we value what we believe in, and that belief is largely driven by scarcity, context & signalling. Here’s as brief a summary as I can manage.
Mindjam: a creative sprint for the British Red Cross
Last Friday a disparate team of researchers, behavioural science practitioners, psychologists and design thinkers came together in a creative sprint to help the charity improve the performance of its crisis response campaigns. Continue reading
The unreasonable consumer
Adam Morgan’s presentation at IAB Engage 2016 Winning in the age of the unreasonable consumer is well worth 15 minutes of your time. He does a great job of summarising how the consumer mindset has changed. Across categories ‘Uber’s Children’ … Continue reading
Posted in Conferences, Consumer Psychology, Customer Experience, Market Research, Strategy
Tagged Adam Morgan, revolut, technology, uber
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Oasis vs. Prudential: two very different honesty plays
Ttwo honesty plays, two audiences and two very different communication goals. Continue reading
Event: Leeds Institute for Data Analytics (LIDA) Research Forum, University of Leeds, Friday 10 July
In 2003 it took 300 scientists 15 years and $3 billion to map one genome. In 2015 it takes 3 scientists a single day and $1000. Real-time, adaptive personalised medicine is now a less distant prospect. Continue reading
Posted in Big data, Events, Strategy
Tagged Consumer Data Research Centre, Healthcare, Leeds Uni, LIDA, Professor Andrew Morris
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Noma: 7 lessons in excellence from the best restaurant in the world
Creative genius aside – how is such excellence developed and sustained? What can be learned? Continue reading
Advertising that breaks the fourth wall is doing my head in
Self-referential advertising abounds. Continue reading
Posted in Marketing, Planning, Social Media, Strategy
Tagged Advertising, Breaking the Fourth Wall, Go Compare, Honda, Three
4 Comments
Matt Watkinson book launch: The ten principles behind great customer experiences
Matt Watkinson cuts through the flabby thinking that tends to accompany the world of “customer experience” Continue reading
Posted in Books, Customer Experience, Events, Market Research, Marketing, Planning, Retail, Strategy
Tagged #ogilvychange, Design, Matt Watkinson, Rory Sutherland, technology, Web design
2 Comments
7 reasons Comet failed
Comet’s failure paints a bleak picture for bricks and mortar retail. Today’s Observer summed up its woes concisely. Clear themes stand out: Continue reading