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Tag Archives: Web design
Amazon mobile: the interface dictates the behaviour
Amazon’s legendary user experience costing them profit? Now there’s an irony… Continue reading
Posted in Behavioural Economics, Customer Experience, Decision Science, Marketing
Tagged Amazon, Amazon Marketplace, technology, Usability, UX, Web design
2 Comments
Matt Watkinson book launch: The ten principles behind great customer experiences
Matt Watkinson cuts through the flabby thinking that tends to accompany the world of “customer experience” Continue reading
Posted in Books, Customer Experience, Events, Market research, Marketing, Planning, Retail, Strategy
Tagged #ogilvychange, Design, Matt Watkinson, Rory Sutherland, technology, Web design
2 Comments
Usability in practice: Guest lecture at the School of Computing and Engineering, University of Huddersfield
Mark Kelly and I gave a guest lecture to students studying Interaction Design earlier this month: how we build websites and the role user feedback plays in the process.
Posted in Marketing Research
Tagged Guest lecture, Market Research, models, technology, Usability, Web design
1 Comment
